Whether you are a customer with an order inquiry, a merchant interested in partnering with us, or a delivery rider on the road, our dedicated operations team is here to assist you.
For order status, refunds, returns, or app feedback:
Email: support@pickbazaar.coList your grocery store, supermarket, or organic produce shop:
Merchant Desk: support@pickbazaar.co
PickBazaarNew Merchant Partner Inquiry
Rider onboarding, payout disputes, and on-trip assistance:
Rider Desk: support@pickbazaar.coAccount deletions, data erasure, or regulatory queries:
Portal: Account Deletion PageIn accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details of the designated Grievance Redressal Officer are as follows:
All statutory grievances received will be acknowledged within 48 hours and resolved within one month of receipt as mandated by law.